The iHarmony Sales
Order Management module helps you efficiently and effectively
process sales orders. It enables you to quickly access
all the information needed to kit and bundle products,
evaluate pricing options, verify delivery dates, calculate
freight, and check customer credit. This module is tightly
integrated with the iHarmony™ Inventory Management
module, providing real-time visibility into available
inventory during the order entry process.
With iHarmony's Sales Order Management module, you
can help your customers and increase your sales by easily
identifying and recommending substitute and complimentary
products. You can also review credit status, view price
history and profitability, and even track customers'
buying patterns. This module helps you efficiently manage
the complex sales order process to reduce order entry
costs, improve responsiveness, increase profitability,
and improve customer satisfaction.
Key Features:
- Generate quotations, invoices and sales
orders
- Integrate your point of sale with your
back-office systems
- Establish special pricing for specific
customers, items or promotions
- Take orders by phone, mail or on the Internet
- Increase sales with complementary and substitute
items
- Manage your RMA process
- Establish Minimum Prices and set suggested
list prices
- Automatically backorder out-of-stock items
- Deliver partial shipments
- Ship to multiple addresses
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