Serenade Solutions respects the privacy of anyone who uses a Serenade Solutions Web site (www.serenadesolutions.com) and/or a Serenade Solutions application (iHarmony™, iHarmony Enterprise).

Serenade Solutions gathers important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection. Serenade Solutions provides its service to you subject to the Serenade Solutions Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.

Collected Information
We require people who register to use a Serenade Solutions application (the "Services") to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.

Serenade Solutions does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.
Serenade Solutions uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@serenadesolutions.com.

All financial and billing information that we collect through a Serenade Solutions Web site and the Services is used solely to bill for the Services. Serenade Solutions does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the Serenade Solutions Terms of Service, we do not disclose to any third party the information provided.
Serenade Solutions has referral relationships with third-party companies and individuals ("Solution Partners") who refer their customers to Serenade Solutions. Customers who become paying users of a Serenade Solutions online application through a Solutions Partner are considered customers of both Serenade Solutions and the Solutions Partner. Serenade Solutions and a Solutions Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows Serenade Solutions and the Solutions Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows Solutions Partners to provide consolidated billing services to the shared customer. Shared contact and account, financial and billing information is governed by the Serenade Solutions Terms of Service. Serenade Solutions does not share your business data with Solutions Partners.

Serenade Solutions has integration relationships with third-party companies and individuals ("Integration Partners"). These relationships extend the functionality of the Services and the Integration Partner application or service ("Integrated Service") by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay Serenade Solutions for use of the Services and use this Integrated Service are considered customers of both Serenade Solutions and the Integration Partner. Serenade Solutions and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows Serenade Solutions and the Integration Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the Serenade Solutions Terms of Service.

Serenade Solutions uses a third-party intermediary to manage credit card processing. This intermediary may store, retain, or use the information provided for the purpose of credit card processing.
Other third parties, such as content providers, may provide information on a Serenade Solutions Web site, but they are not permitted to collect any information, nor does Serenade Solutions share any personally identifiable user information with these parties.
Serenade Solutions may also collect certain information from visitors to a Serenade Solutions Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the Serenade Solutions Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. When a visitor follows a link to the Serenade Solutions Web site from an affiliate or promotion, Serenade Solutions stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. Serenade Solutions issues a mandatory session cookie to each visitor to the secure portion of the Serenade Solution Web site to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services will be denied.

Third Party Sites
The Serenade Solutions Web site contain links to other Web sites. Serenade Solutions is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Security
Serenade Solutions has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under Serenade Solutions' control. When the secure portion of the Serenade Solutions Web site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. Serenade Solutions also requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

Opt-Out Policy
Serenade Solutions offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@serenadesolutions.com.

Correcting and Updating Your Information
To update or change registration information, to update billing information, or to discontinue the Services, log on to the secure Customer portion of a Serenade Solutions Web site. You can also correct and update information by e-mailing support@serenadesolutions.com or by calling 800-586-4525.

Additional Information
Questions regarding this Privacy Policy or the security practices of the Services should be directed to Serenade Solutions Administrator by e-mailing support@serenadesolutions.com.