iHarmony integrates
with your website, facilitating easy, effective Internet
sales and marketing initiatives. These capabilities establish
real-time Internet connections with your customers, suppliers
and partners. This improves your responsiveness and overall
service levels, and increases their satisfaction and loyalty.
It also increases efficiencies and reduces the cost of
conducting business.
iHarmony's E-Commerce
capabilities also facilitate easy, effective Internet
sales and marketing initiatives. iHarmony™ integrates
your online sales channels (such as Internet storefronts,
online invoicing, etc.) with your traditional channels,
ensuring consistency and efficiency in all your sales
and marketing activities. All of your online transactions
are automatically integrated with your backend systems,
improving your sales effectiveness and reducing your
order processing costs.
Key Features:
- Take orders on the web, and integrate these
with traditional channels
- Instantly Integrate online orders with
backend systems
- Allow customers to track order status on
the Internet
- Enable suppliers to track invoices, payments
and RMAs
- Allow partners to track account issues,
commissions, promotions, etc.
- Track PO's and pay invoices online
- Establish an Internet-based interface (EDI)
with customers, suppliers and partners
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